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Home > Shipping policy

Shipping policy

Shipping Policy

At 925chromehearts.com, we strive to provide a seamless and efficient shipping experience for our valued customers. Please review the following information regarding our shipping policy:

Processing Time:

  • Orders are typically processed and dispatched within 1-7 business days from the date of purchase. However, processing times may vary during peak seasons or promotional periods.

Shipping Methods:

  • We offer various shipping methods to accommodate your needs, including standard shipping, express shipping, and expedited shipping options. Shipping costs and delivery times may vary depending on the selected method and destination.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, shipping method selected, and delivery destination. You can view the shipping costs at checkout before completing your purchase.

International Shipping :

  • We offer standard shipping services with estimated delivery times of 1~2 weeks. Expedited shipping options are also available for faster delivery.
  • We proudly offer international shipping to various countries worldwide. International orders may be subject to customs clearance procedures, which can cause delays beyond our control. Please note that any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.

Order Tracking:

  • Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimated delivery date. You can also find the order that you placed in our online store and click the tracking number to track your package.

Shipping Restrictions:

  • Please be aware that certain items may be subject to shipping restrictions or regulations imposed by the destination country. We encourage customers to review their local customs policies before placing an order.

Delivery Issues:

  • In the event of any delivery issues or concerns, please contact our customer support team at [chromehearts925@outlook.com]. We are committed to resolving any shipping-related issues promptly and ensuring your satisfaction.

Questions or Assistance:

  • If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact us. Our friendly customer support team is here to assist you with any inquiries you may have.

Thank you for choosing 925chromehearts.com for your jewelry needs. We appreciate your support and look forward to serving you!

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